Dear Upbit users,
Lately, there have been cases impersonating Upbit staffs asking for listing fee by email.
[Case 1 - Listing Fee Deposit Request]
The scammer spoofing Upbit's official email address(email@example.com) requesting for a listing fee deposit.
[Case 2 - Requesting Information for Listing]
The scammer using a similar Upbit's official email address(firstname.lastname@example.org) requesting the token information without any fees before listing.
Upbit receives listing inquiries only through the official listing page.
Upbit staffs do not request for any listing inquiry/fee through personal email or social media accounts.
The use of our official listing email (email@example.com) was to receive listing inquieries made through our listing inquiry page, and to request additional documents from project team that were in the pre-review stage.
However, to avoid damage to our projects and investors due to various impersonating cases, we will stop the use of firstname.lastname@example.org beginning from April 7th, 2021.
Kindly send an inquiry through our official listing page, and be aware of scammers using email@example.com
Also, we have a listing fraud reporting page. Kindly go to the link below in case of any listing fraud received by email or social media.
[How to Report]
1) PC Web : Customer Center > Listing policy and listing inquiry > Reporting Listing fraud
2) Mobile : My information > Customer Center > Reporting Listing fraud
Upbit will always maintain a high level of transparency and sound trading environment.